Major outage on multiple RPC / WSS / LS

Incident Report for Helius

Resolved

This incident has been resolved.
Posted Sep 02, 2026 - 22:46 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 02, 2026 - 17:10 UTC

Update

System has mostly recovered and is operational, limited replay history available for Laserstream. The team will continue to monitor.
Posted Sep 02, 2026 - 17:10 UTC

Monitoring

System has mostly recovered and is operational, with degraded performance for the DAS API and limited replay history available for Laserstream. The team will continue to monitor.
Posted Sep 02, 2026 - 11:23 UTC

Update

WSS is operational on mainnet.helius-rpc.com, partially operational on beta.helius-rpc.com
Posted Sep 02, 2026 - 11:14 UTC

Update

RPCs are partially recovering
Posted Sep 02, 2026 - 10:53 UTC

Update

Some RPCs are being rerouted to AMS and FRA, RPC services are partially recovering.
Posted Sep 02, 2026 - 10:27 UTC

Update

Laserstream is up, expect slightly higher latency as it recovers.
Posted Sep 02, 2026 - 10:16 UTC

Identified

Issue was identified to be a fork on the network due to a feature activation causing an outage. Working on bringing everything back within the next 15 minutes.
Posted Sep 02, 2026 - 10:07 UTC

Investigating

We are currently investigating this issue.
Posted Sep 02, 2026 - 09:46 UTC
This incident affected: RPC, LaserStream, DAS, Enriched APIs, and Webhooks.